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Who Are We?

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Somos Fabianys y Henry Sanz, el equipo detrás de Sanz Creations. Lo que comenzó como una idea y una pasión por crear, se ha convertido en un negocio dedicado a transformar las ideas de nuestros clientes en piezas únicas que representan su marca.

Fabianys está detrás de la creación, producción y cada detalle de los proyectos, mientras que Henry forma parte esencial del equipo, especialmente en las instalaciones y en hacer que cada proyecto cobre vida en su espacio final.

En Sanz Creations nos especializamos en signs personalizados, acrylic signs, branding, UV DTF, productos personalizados y soluciones visuales para negocios. Nos encanta trabajar con emprendedores y marcas que quieren llevar su imagen al próximo nivel.

Cada proyecto lo trabajamos con dedicación y atención a los detalles, porque para nosotros no se trata solamente de crear un producto, sino de ayudar a que una idea se convierta en algo real.

Sanz Creations — We turn your ideas into a reality.

Frequently asked questions

Shipping policy

All Sanz Creations LLC products are customized and made to order.

Our standard time to process, produce and ship an order is up to 15 business days from the date on which the order and payment have been received correctly. Weekends and holidays are not considered working days.

Once the package has been delivered to the carrier, the transit time and final delivery date will depend on the selected shipping service, the destination and any circumstances beyond the control of Sanz Creations LLC.

The customer is responsible for providing a complete and correct shipping address at the time of purchase. Sanz Creations LLC is not responsible for packages sent to an incorrect address provided by the customer.

Sanz Creations LLC is not responsible for delays caused by the carrier, weather conditions or other situations beyond our control once the order has been shipped.

If a package arrives damaged, the customer must contact us and provide photographs of the product and packaging so that we can review the situation.

Due to the personalized nature of our products, all sales are final and non-refundable, except when required by applicable law.

By making a purchase on our website, the customer confirms that he has read and accepts our Shipping Policy.

Privacy policy

At Sanz Creations LLC we respect and protect the privacy of our customers. When using our website or making a purchase, we may collect personal information necessary to process your order, including name, email, phone number, billing and shipping address, and information related to the requested products.

The information collected will only be used to process and complete orders, communicate with the customer when necessary, make shipments, improve our services and comply with legal or commercial obligations.

Sanz Creations LLC does not sell or rent the personal information of its customers. Certain information may only be shared with service providers necessary to complete a transaction, such as payment processors, e-commerce platforms and shipping companies.

Payment-related information is processed through secure payment providers. Sanz Creations LLC does not directly store complete credit or debit card information when the payment is processed by a third-party provider.

We take reasonable steps to protect the personal information provided through our website. However, no system for transmitting or storing information over the Internet can guarantee absolute security.

By using our website, the customer accepts the terms established in this Privacy Policy.

Sanz Creations LLC may update this policy when necessary. Any changes will be published on our website.

Refund and return policy

It is the client's responsibility to carefully review all information provided, including names, spelling, colors, measurements, logos and design details before approving their order. Once the design has been approved or production has begun, no cancellations or refunds can be issued.

If a product has an error caused directly by Sanz Creations LLC or arrives damaged, the customer should contact us as soon as possible and provide photographs or evidence of the problem. Each situation will be reviewed individually and, where appropriate, we may offer a correction or replacement of the product.

By making a payment or completing a purchase with Sanz Creations LLC, the customer acknowledges and accepts this policy of all final sales.

Terms and conditions of service

By making a purchase through the Sanz Creations LLC website, the customer confirms that he has read, understood and accepted the following terms and conditions.

All our products are personalized and made especially according to the information provided by the customer. It is the customer's responsibility to carefully review all the details of their order before completing the purchase, including names, spelling, dates, colors, measurements, quantities, images and any other personalized information.

Sanz Creations LLC will not be responsible for errors included in the information provided by the customer. If a product is made correctly using the information received at the time of purchase, said product will not be considered defective due to spelling errors, incorrect information or selections made by the customer.

The colors displayed on digital screens may vary slightly from the final product due to differences between monitors, devices, materials, printing methods and production processes. These small variations are not considered defects.

Our standard time to process, produce and ship an order is up to 15 business days. Weekends and holidays are not considered working days.

Due to the personalized nature of our products, all sales are final. We do not offer refunds, returns, exchanges or cancellations once the purchase is made, except when required by applicable law.

If there is a production error directly attributable to Sanz Creations LLC, the customer must contact us and provide clear photographs of the product so that we can review the case. Where appropriate, Sanz Creations LLC may offer a correction or replacement.

All designs, photographs, content, texts, graphics and original material created by Sanz Creations LLC continue to be the property of Sanz Creations LLC, except where expressly agreed otherwise.

By uploading logos, photographs, images, texts or other files for customization, the customer confirms that he has authorization to use such content. Sanz Creations LLC will not be responsible for claims related to content provided by the client.

Sanz Creations LLC reserves the right to reject or cancel any order that contains illegal, offensive content, infringes the rights of third parties or that cannot be produced in a safe or adequate manner.

Sanz Creations LLC may modify these terms and conditions when necessary. The version published on our website will be the current version.

By completing a purchase, the customer confirms that he accepts these Terms and Conditions, as well as our Shipping, Refunds and Privacy Policies.

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